How Can We Help?
HAVE A QUESTION?
Find answers to some of our commonly asked questions below and please feel free to reach out to our Customer Service line if you need additional help!
01
How Can I Contact Matter & Moonlight?
By Phone: 307 - 218 - 8865
By Email: Support@matterandmoonlight.com
We're a small team so please allow 24-48 hours for us to respond!
02
How Much is Shipping?
Shipping and handling is a flat rate of $5.95 for all orders under $50 If your order is $50 or more, shipping is free!
03
How Long Does It Take To Get My Order?
Most of our products ship within 2-3 business days! Please wait 2 weeks before reaching out to our support as your order should arrive within that window.
04
What are the Moonlight Crystal Balls made of?
The Moonlight Crystal Balls are made from optically clear crystal, with intricate designs precision laser-etched in 3D inside the sphere. Each crystal ball rests on a wooden base with a warm, USB-powered LED light and touch on/off control.
04
What are the Moonlight Lamps made of?
The Moonlight Lamps feature a 3D-printed globe set on a wooden base. Each lamp emits a warm LED glow with adjustable brightness and color settings and is USB-rechargeable, with touch or remote control.
05
What is Matter and Moonlight Jewelry made of?
Matter and Moonlight Jewelry is made from premium stainless steel, selected for its durability, polished shine, and suitability for everyday wear. Please refer to each product description for specific dimensions and sizing details.